Feature development and staff training beyond agreed onboarding may be chargeable.
Hardware, Windows, macOS and printer problems are not automatically NexEMR Lite defects.
After year one
You probably won't need much support
NexEMR Lite is intentionally simple, local software designed for everyday hospital use.
Once your staff is familiar with it, most hospitals should be able to continue using it without regular technical assistance.
No compulsory AMC
Your perpetual licence continues to work after the first year. There is no compulsory annual maintenance contract and no annual fee simply to keep using the software.
If you need us, just email
We are still available at [email protected]. Optional paid support can be arranged if an issue needs more hands-on assistance. On-site visits, if necessary, may include travel charges.
FAQ
Frequently asked questions
Quick answers about pricing, licensing, offline operation, workstations, data and support.
Pricing, licensing & support after year one
Each module — Reception & Billing, Pharmacy, and Laboratory — is licensed and priced separately: ₹3,333 per module in India, or USD 55 internationally, tax-inclusive. All three together total ₹9,999 as three separate perpetual licences.
The free trial lasts 15 days with full access. No credit card is required to start.
No. Each module licence is a one-time purchase. There are no recurring licence fees for continued use.
Yes. Reception & Billing, Pharmacy, and Laboratory are licensed separately, so you can use any combination your hospital needs.
Yes. Your perpetual licence continues to work after the included support period. The end of the first year does not disable the software or create a compulsory renewal.
No. There is no compulsory annual maintenance contract. NexEMR Lite is intentionally designed to be simple local software with minimal ongoing maintenance.
Usually, very little. Once your staff is familiar with the workflow, most hospitals should be able to continue using NexEMR Lite without regular technical assistance. If you do need help later, Chounda Tech is still available by email and optional paid support can be arranged when more hands-on assistance is required.
NexEMR Lite licences are issued for a specific workstation. If you replace or significantly change the computer, contact Chounda Tech for guidance on moving the installation and licence.
Offline operation & computers
Yes. Once installed and licensed, routine hospital work runs against the local database. Continuous internet access is not required for day-to-day use.
No dedicated server is required for normal NexEMR Lite use. It is designed as a simple local Windows desktop application for small hospitals, nursing homes and clinics.
Yes. A hospital can use the modules it needs on the same Windows computer, provided the required module licences are activated for that workstation.
Yes. The modules can be installed and licensed on separate workstations. NexEMR Lite does not automatically sync the local databases between those computers; it is deliberately simpler than a connected multi-user hospital information system.
No. NexEMR Lite is designed primarily for simple local use. If your hospital needs shared live data across multiple workstations, departments or locations, a more connected hospital information system is a better fit.
No. Routine use does not require patient data to be continuously uploaded to Chounda Tech or a cloud server. See the NexEMR Lite privacy policy for details.
Who it is for, data & migration
NexEMR Lite is designed for small hospitals, nursing homes and clinics that want straightforward digital Reception & Billing, Pharmacy or Laboratory workflows without enterprise complexity or continuous internet dependence.
It is not intended to be a large enterprise hospital information system. Hospitals that require connected departments, shared data across many workstations or multi-location operation will likely need a more networked product.
Limited migration help may be available for supported data such as opening pharmacy stock or selected patient information. Contact support before purchase or deployment to discuss the format and scope of the data you want to migrate.
Standard support includes installation and licensing help, backup and restore guidance, printer and network configuration guidance, bug reporting, data migration enquiries and feature requests. Hardware, Windows and printer faults are not automatically NexEMR Lite defects.
Support
During the included support period, the target response time is within one business day. Remote assistance is preferred where practical.
Email [email protected]. You can also use the contact form on this page or call +91 6380361685 during support hours, Monday to Saturday, 9 AM to 6 PM IST.
Downloads
Yes. Current installers and platform availability are listed on the NexEMR Lite downloads page.
Contact
Get in touch
Tell us what you need help with. Email is usually the quickest way for us to understand the issue and respond clearly.